Call Center Specialist  
Base Camp Data Solutions   More jobs from this company

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Job Title:   Call Center Specialist
Category:   Client Services
Total Positions:   2
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Degree Title:   Intermediate/A- level or Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 50,000 to 70,000 per Month
Apply By:   Jan 2, 2022
     
     
 
Job Description:
  • Making outbound calls and setting appointments/Live Transfers/sales for our clients
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels e.g. email, phone, chat, etc.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Schedule appointments, process orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with telesales and customer support.
  • Excellent Spoken English

Qualification: Intermediate or Above

Posts: 7 Positions

Shift: Night Shift (6 pm till 3 am)

Job Types: Full-time, Contract

Salary: Up to Rs70,000.00 per month

Job Type: Full-time

Salary: Up to Rs70,000.00 per month


Company Information
 
Company Name:  Base Camp Data Solutions
Company Description:
We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems analysts work with clients locally to develop the right data systems customers' need, not elaborate systems that hinder operational flexibility and efficiency. A major benefit our clients get with us is our local business and systems analysts match the client business needs with smart system designs to deliver optimal solutions for both short-term and long-term client goals.

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