Job Title: |
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Customer Service Executive |
Category: |
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Client Services |
Total Positions: |
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5 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year3 Years |
Salary Range: |
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PKR 30,000 to 45,000 per Month |
Apply By: |
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Jan 31, 2022 |
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Job Description: |
Citadel Healthcare Services is looking for a customer support executive, candidates with Medical front desk (Inbound) experience with excellent communication are encouraged to apply.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward patients & care coordinators at all times.
Responding promptly to patients & care coordinators inquiries.
Communicating with patients & care coordinators through various channels.
Acknowledging and resolving patients & care coordinators complaints.
Knowing our practice inside and out so that you can answer questions.
Keeping records of patients & care coordinators interactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the patients & care coordinators service process.
Ensure patients & care coordinators satisfaction and provide professional customer support.
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Company Information |
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Company Name: Citadel Healthcare Services (Private) Limited Company Description: pCitadel Health Care Management/p
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