CISCO SMARTnet Specialist  
Ovex Technologies Pvt Ltd   More jobs from this company

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Job Title:   CISCO SMARTnet Specialist
Category:   Client Services
Total Positions:   1
Job Location:   Islamabad
Gender:   Both
Minimum Education:   Bachelors
Degree Title:   BS/MS-Telecom
Career Level:   Entry Level
Minimum Experience:   FreshLess than 1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   Oct 26, 2015
     
     
 
Job Description:

Compensate managers, account executives and all salespeople engaged in the Service Registration/Activation.

Resolve discrepancies in registrations; coordinate registration summaries and distribution of fully executed agreements to internal and external customer groups..

Ensure that all contractual terms and conditions comply with standard or approved business practices.

Proactively manage customer information including additions, moves, and changes up-to-date within the registration and asset database.

Work closely with multiple venders on all deal registrations.

Gathering missing information from Sales Rep and internal departments like part number that is to be registered, end user contact info, serial numbers, reference Order for H/W or warranty etc.

Work closely with the inside sales reps to generate RMAs for incompatible products.

Compensate managers and all salespeople engaged in the Service Renewal.

Resolve discrepancies in contracts; coordinate contract summaries and distribution of fully executed agreements to internal and external customer groups.

Coordinate the renewal and extension of Expiring Agreements/contracts with inside Sales Reps.

Develop the scope and specifications for professional services and other engagements

Proactively manage customer information including additions, moves, and changes up-to-date within the contract and asset database.

Draft and negotiate Service Agreements/contracts with partners and clients.

Note: This is a permanently Night Shift job timings are 8pm-5am


Required Skills:
Excellent Communication Skills
Excellent Knowledge of CISCO Routers & Switches

Company Information
 
Company Name:  Ovex Technologies Pvt Ltd
Company Description:
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.

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