Assistant Operations  
AK Digital (SMC-PVT) LTD   More jobs from this company

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Job Title:   Assistant Operations
Category:   Operations
Total Positions:   3
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 35,000 to 45,000 per Month
Apply By:   Jun 29, 2024
Job Description:

We have our corporate office in the UK and have International offices in Dubai and Pakistan. We are currently hiring a dynamic Assistant Operations, who will be responsible to carry out the below-mentioned job responsibilities:


Monitoring and Control:

  • Monitor the deployment of security guards to client sites and ensure timely arrival.
  • Track guard attendance and report any issues or discrepancies.
  • Maintain accurate records of guard schedules and rotations.
  • Ensure compliance with client requirements and service level agreements.

Incident and Complaint Handling:

  • Respond promptly and effectively to guard incidents and client complaints.
  • Investigate incidents and document necessary information.
  • Liaise with clients, guards, and relevant departments to resolve issues.
  • Escalate serious incidents or complaints to the appropriate personnel.

Communication and Updates:

  • Communicate regularly with the operations team to provide updates on guard status and incidents.
  • Coordinate with other departments to provide necessary documents and information for new guard hires.
  • Assist in preparing reports and maintaining data related to guard activities.

Administrative Support:

  • Assist in updating rota and regular sheets for guard scheduling.
  • Collaborate with the account department to prepare guard invoices.
  • Handle general administrative tasks such as filing, record-keeping, and data entry.

Skills Required:

  • Good communication and reporting skills.
  • Familiarity with roster management systems.
  • Proficiency in using Google documents and Excel. 
  • Willingness to learn and develop skills in the field.
  • Basic computer skills (Microsoft Office, internet usage).
  • English proficiency.

We Offer:

  • Travel Allowance
  • Food
  • Medical Insurance
  • Paid Leaves

Company Information
Company Name:  AK Digital (SMC-PVT) LTD
Company Description:
AKD is a Group of Companies that have both oversees and domestic operations.

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