Job Title: |
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Customer Services Representative |
Category: |
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Client Services |
Total Positions: |
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10 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Age: |
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25 to 38 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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3 Years |
Salary Range: |
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PKR 50,000 to 70,000 per Month |
Apply By: |
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Oct 7, 2024 |
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Job Description: |
1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat
2. Respond to customer inquiries and issues in a timely and efficient manner
3. Troubleshoot and resolve technical issues with the services.
4. Document and track customer interactions and issues as per company policies
5. Gather customer feedback and provide suggestions for improvements to products and services
Required Skills:
- Minimum Bachelor Degree
- Verbal and Non-Verbal English communication
- Experience with SAP and other software, like CRM, is a plus Confident and Strong personality, focused on personality enhancement
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Company Information |
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Company Name: AffinityVibez Pvt Ltd Company Description: We Listen And Resolve! AffinityVibez is the finest business management consulting firm based in Lahore, Pakistan. With in-house recruitment services, protection from data breaches, forecasting of your budgets, digital marketing, web solutions, and other inspection and auditing with the QA department, every expert is available 24x7. You can connect with us virtually; we will handle all your queries. We provide services to our partners and clients globally. Our pro teams have successfully served various industries with these services. The top-tier examples are London Motor Sports, Universal Livestock, Plaza Chauffeurs, DigitVibez, Continental car hire, and others. We are here for your assistance if you have strategy and planning issues.
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